We Always want a smile on your face.
ERRRRR, This is Embarassing,
Drop in a mail at : email@example.com or call at our office and we would be happy to assist and replace the product with the right product or refund the entire amount.
Drop in a mail at : firstname.lastname@example.org or call at our office and we would be happy to assist and replace the product part missing.
This would never happen but lets assume it did.
Not to worry ! We would replace the product or replace the part If damage.
We hope we don’t have to ever reach this stage.
1.If you have placed the order but the product somehow in not in stock due to various reasons : Not to worry ! We would personally call you and inform you & refund your entire amount within 7 Days.
2. You have recived the wrong product: We would eather refund the amount or replace the product what ever would be convenient to you. Just give us a call or write to us.Please notify us within 48 Hours for the same.
Orders once placed cannot be cancelled reason being major of our products are made to order.
But we do understand that some times mistakes do happen , hence 24 Hours would we the lead time for which orders can be cancelled.
Chair Factory provides a 1 Year warranty on what ever it sells.
Warranty covers any manufacturing defects. Natural Wear and tear is however exempted from the warranty.
Warranty is not applicable on upholdstry
Once the warranty is expired Chair Factory would still be a call away if you require any assistance or any repairs needed would be provided at a nominal cost.